Coronavirus outbreak

We'll post updates regularly when more information about the operational status of logistics is received. Please keep checking back to this page from time to time.

April 7, 2020 | 12:30


UPS is increasing prices for Express and Expedited products for both export and import (returns).

We are forced to move this increase directly into the price lists and it will begin 12.4 until further notice. This affects only merchants operating in our GOT warehouse and for these products - Express Saver is thus recommended when possible. Price increase is 2,40 SEK per kilo.

Apil 3, 2020 | 15:30


Due to another price increase from Asendia towards US and new restrictions - we are forced to block shipments to US with Asendia at the moment. Please change the delivery type to UPS and soon you’ll have another warehouse which has DHL Express with really attracting prices available. This update only concerns GOT-warehouse.

April 3, 2020 | 10:00

Finnish Post

Finnish Post (Posti) has updated their pages and added a FAQ about status regarding covid19 -virus. All operations seem to continue normally at the moment even though the new border restrictions and Uusimaa status has changed.

Post updates: 

Finnish Post updated their Q&A which can be found here: Vastauksia koronan vaikutuksista Postin toimintaan

Updates regarding Finnish Post (Posti) can be found here: www.posti.fi/korona

March 30, 2020 | 15:30

DHL Sweden

Due to the new restrictions and other border crossing processes DHL Sweden is increasing their prices in Exported shipments (DHL Parcel Connect for example). See the list and updated fees here. Domestic parcels, Parcel Connect and Paket Export is not affected with this surcharge. Only Euroconnect, Euroconnect Plus and Eurapid.

DHL Sweden is increasing their prices in Exported shipments

DHL (Sweden) has an updating list for different countries with blocked postal codes.

See more info on their home page https://www.logistics.dhl/se-sv/home/viktig-information/031720.html


March 24, 2020 | 13:30

Information from Omniva about UK

In accordance with UK measures taken to minimize the spread of the coronavirus Royal Mail and Parcelforce have had to change their delivery process for all letter-post, parcel-post and EMS items requiring signature on delivery.

Since 13th March 2020 items requiring a signature on delivery will not always be signed for by the recipient. Instead, during these exceptional and difficult circumstances, where the recipient has not been able to sign for the item but has received the item, a code (XP1) will be entered into the PDA and will constitute evidence of receipt.

Royal Mail Group can no longer guarantee service delivery standards (including delivery times and other quality parameters) applicable under UPU and associated or related bilateral and multilateral agreements with designated operators and any interested third parties, and is invoking force majeure and analogous provisions to any such standards.

March 23, 2020 | 15:00

Warehouses operating normally

All warehouses are operating normally without issues.

If a delay should come up, we will inform you on this page. Otherwise you can expect full capacity.
Finnish Post updated their Q&A which can be found at: Vastauksia koronan vaikutuksista Postin toimintaan

March 16, 2020 | 15:30

GLS guidance for their shipments

  • All GLS operations are currently running normally and border restrictions are not concerning cargo & parcels
  • If possible, get a confirmation from your receiver about their opening hours (B2B) and especially if they are in the quarantine zone (B2C, B2B). This minimizes the workload and returning shipments and thus delays. This is mandatory for all shipments going to Italy. Always try to have a phone-number in your shipment.
  • Warehousing times for unsuccessful deliveries are shortened in some areas
    Signatures are not mandatory in all areas, in some deliveries you might not have a written signature as receipt of receiving. All other data regarding shipment status is as normal.
  • Some delays possible depending on the destination country and their border processes - GLS asks for patience