The 3PL Built for
the Second Order Repeat Customers Customer Loyalty After dispatch
Most 3PLs deliver your product and move on. OGOship helps you bring the customer back.
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Have a question or want to get a quote on our services? Submit your message through our contact form and a member of our team will get back to you within 24 hours.
What we do
What happens after the sale decides what happens next
You invest in ads, product, and brand to earn the first order. But the second order — the one that actually makes you money — is won after the parcel ships. OGOship gives eCommerce brands the fulfilment and post-purchase tools to make customers come back.
Returns & Exchanges
A customer initiating a return is still engaged. Give them a frictionless path to an exchange or store credit — and keep the revenue inside your business.
Branded Tracking
The moment you ship, your customer starts watching. Give them a branded, real-time tracking experience that signals your brand is in control — not the carrier.
Performance Visibility
See your fulfilment costs per shipment, where exceptions happen, and where customers drop off — so you can fix problems before they become patterns.
Fulfillment Network
Ship from the warehouse closest to your customer. Faster delivery, lower cost, better first impression — and a higher chance they come back.
Stop Paying Twice for the Same Customer
You’re spending more on ads every month, but your repeat purchase rate isn’t moving. When the experience after the sale is as good as the one before it, customers come back on their own. Your business stops restarting every month and starts compounding.
Products
Track Every Euro. Optimize Every Shipment.
Most brands don’t know their true costs until it’s too late. Our Cost Analysis Dashboard gives you invoice-level drill-downs across fulfilment, warehousing, shipping, and returns — broken down monthly and per shipment. Find the margin leaks. Fix them. Make informed decisions instead of guessing.
Key Features
- Monthly Cost Overview: Get a detailed breakdown of expenses.
- Time Period Selection: Analyze costs monthly.
- Cost Breakdown: See logistics, handling, warehousing, and returns costs.
- Per Shipment KPIs: Calculate margins with per-shipment insights.
- Drill-Down & Export: Review costs at invoice level and export to Excel.
Gain clarity, optimize operations, and make informed decisions.
See the Problem Before Your Customer Does
Your data is in five systems. By the time you spot a pattern, months of customers are already gone. OGOship gives you unified visibility across orders, tracking, exceptions, and returns — so you can intervene early, not after the damage is done.
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Returns and Exchanges
Turn Returns Into Retained Revenue
With EU return rates at 20–40%, returns are a constant issue. OGOship’s exchange portal, store credit, and claims management keep the customer engaged and the cash inside your business.
Contact sales
Have a question or want to get a quote on our services? Submit your message through our contact form and a member of our team will get back to you within 24 hours.
Help Center
Why eCommerce Brands Choose OGOship
You don’t need another logistics vendor. You need a 3PL that understands what happens after the parcel ships — because that’s where customers decide whether to come back.
Fulfilment That Earns Repeat Customers
We handle pick, pack, and ship with the precision you’d expect from a serious 3PL. But we don’t stop there. Our post-purchase tools — tracking, AI chat, returns, exchanges, store credit — are built into the same platform. No extra vendors. No stitching systems together.
Deliver Faster Without Building Infrastructure
Store inventory in one location or many. Ship from the warehouse closest to your customer. Cut delivery time, shipping costs, and the risk of a poor first impression — without committing to infrastructure you don’t need yet.
Run Leaner With Tools Built for Small Teams
You don’t have a 20-person ops team? OGOship gives you automation, visibility, and post-purchase management that let a team of any size handle fulfilment and customer experience at scale — without the enterprise price tag.
Connected From Day One
myOGO, our Order Management System, integrates natively with Shopify, WooCommerce, Centra, Magento, and 25+ other platforms. Free to connect. Fast to set up. One dashboard for everything.
Ship From Where Your Customers Are
OGOship’s warehouse network lets you place inventory across Europe and beyond. Add locations as you grow. Sell across multiple storefronts. Manage it all from one Order Management System.
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Global fulfillment
Latest News
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