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OGOship Returns:

Get your customers in orbit.

Make your brand the center of attention by boosting customer satisfaction and repeat sales with a seemless returns solution. 

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Elevate Customer Satisfaction with Hassle-Free Ecommerce Returns

In the vibrant landscape of eCommerce, a seamless return experience is paramount for fostering customer loyalty and ensuring repeat purchases. OGOship Returns is here to maximize the post-purchase experience, aligning with the high standards set by professional retailers.

Navigate the world of eCommerce returns with ease and confidence with our innovative solutions tailored for modern businesses.

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The Challenges of eCommerce Returns

  • High Return Rates: Affecting the bottom line, especially in countries like Germany with a 53% return rate.
  • Complex Return Policies: Deter customers and affect customer retention.
  • Management Overheads: Resource and time-intensive processes from requests to restocking.
  • Cross-Border Returns: A complex challenge within the EU, often hindering a seamless customer experience.

Leveraging Insights for Strategic Advantage

  • Growing E-commerce Engagement: 68% of individuals in the EU engaged in online shopping in 2022.
  • High Return Rates in Specific Markets: Need for efficient return solutions in markets like Germany and the Nordics.
  • Consumer Behavior and Retention: Emphasizing the importance of fostering loyalty through a seamless return process.

Meet OGOship Returns

A powerful tool that simplifies the returns process, offering a win-win solution for both consumers and merchants. OGOship Returns integrates seamlessly into myOGO services portal, offering a rich, customizable experience:

Frictionless returns

Quick access, simple returns, just a click away. Saving time and resources by reducing customer inquires and support backlog.

Own the post-purchase experience.

Build your brand with a extenstive returns solution, providing easy access to a portal, for your customers to self manage their returns. 

Improve customer satisfaction

Enable your customers to a simple returns solution, keeping their experience with your brand at top.

Make your customers orbit.

A great post-purchase experience increases the number of loyal and returning customers.

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  • "A great post-purchase journey is a great investment. Repeat customers have a 65% chance of converting, versus 13% for first-time customers."


Easy as 1-2-3-4

  1. Request Return: Initiate the return process with a simple click.
  2. Product Selection: Select the items to return, specifying the reasons.
  3. Shipping Options: Choose from available carrier options.
  4. Review Page: Outline the return details, including product prices and return fees.

Ready to Revolutionize Your Returns Process?

  • Competitive Advantage in the European Market: Offering a superior returns experience to boost customer retention and brand preference.
  • Seamless International Returns within the EU: Simplify international returns and enjoy hassle-free local drop-offs.
  • Customizable Post-Purchase Portal: Offer a personalized returns experience with a fully customizable post-purchase portal.
  • Comprehensive Return Policy Management: Adopt a flexible and customer-friendly return policy with OGOship Returns. 
OGOship Returns

The OGOship returns experience

Get in touch with us to discover the full potential of OGOship Returns and boost customer loyalty by offering a seamless ecommerce returns and order fulfillment experience.

  • Direct access to our returns portal
  • Simple and quick to book returns
  • Order and product information, direct in the portal 

Contact us

Ready to learn more about OGOship returns? Contact our e-commerce specialists today for a free demo.

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Platform integrations

OGOship Tracking is easily integrated with most platforms. And if you need something custom, we’re happy to help.

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