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OGOship Returns:

Get your customers in orbit.

Make your brand the center of attention by boosting customer satisfaction and repeat sales with a seemless returns solution. 

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Elevate Customer Satisfaction with Hassle-Free Ecommerce Returns

In the vibrant landscape of eCommerce, a seamless return experience is paramount for fostering customer loyalty and ensuring repeat purchases. OGOship Returns is here to maximize the post-purchase experience, aligning with the high standards set by professional retailers.

Navigate the world of eCommerce returns with ease and confidence with our innovative solutions tailored for modern businesses.

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The Challenges of eCommerce Returns

  • High Return Rates: Affecting the bottom line, especially in countries like Germany with a 53% return rate.
  • Complex Return Policies: Deter customers and affect customer retention.
  • Management Overheads: Resource and time-intensive processes from requests to restocking.
  • Cross-Border Returns: A complex challenge within the EU, often hindering a seamless customer experience.
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Leveraging Insights for Strategic Advantage

  • Growing E-commerce Engagement: 68% of individuals in the EU engaged in online shopping in 2022.
  • High Return Rates in Specific Markets: Need for efficient return solutions in markets like Germany and the Nordics.
  • Consumer Behavior and Retention: Emphasizing the importance of fostering loyalty through a seamless return process.

Meet OGOship Returns

A powerful tool that simplifies the returns process, offering a win-win solution for both consumers and merchants. OGOship Returns integrates seamlessly into myOGO services portal, offering a rich, customizable experience:

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Frictionless returns

Quick access, simple returns, just a click away. Saving time and resources by reducing customer inquires and support backlog.

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Own the post-purchase experience.

Build your brand with a extenstive returns solution, providing easy access to a portal, for your customers to self manage their returns. 

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Improve customer satisfaction

Enable your customers to a simple returns solution, keeping their experience with your brand at top.

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Make your customers orbit.

A great post-purchase experience increases the number of loyal and returning customers.

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  • "A great post-purchase journey is a great investment. Repeat customers have a 65% chance of converting, versus 13% for first-time customers."

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Easy as 1-2-3-4

  1. Request Return: Initiate the return process with a simple click.
  2. Product Selection: Select the items to return, specifying the reasons.
  3. Shipping Options: Choose from available carrier options.
  4. Review Page: Outline the return details, including product prices and return fees.

Ready to Revolutionize Your Returns Process?

  • Competitive Advantage in the European Market: Offering a superior returns experience to boost customer retention and brand preference.
  • Seamless International Returns within the EU: Simplify international returns and enjoy hassle-free local drop-offs.
  • Customizable Post-Purchase Portal: Offer a personalized returns experience with a fully customizable post-purchase portal.
  • Comprehensive Return Policy Management: Adopt a flexible and customer-friendly return policy with OGOship Returns. 
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OGOship Returns

The OGOship returns experience

Get in touch with us to discover the full potential of OGOship Returns and boost customer loyalty by offering a seamless ecommerce returns and order fulfillment experience.

  • Direct access to our returns portal
  • Simple and quick to book returns
  • Order and product information, direct in the portal 

Contact us

Ready to learn more about OGOship returns? Contact our e-commerce specialists today for a free demo.

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Platform integrations

OGOship Tracking is easily integrated with most platforms. And if you need something custom, we’re happy to help.

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