Beyond Logistics:

Keep your customers happy and engaged with your brand

Delivering an impeccable post-purchase experience helps to keep your customers engaged with your brand. Add transparency to reduce costs and increase customer loyalty. Scroll to learn about the advantages of the OGOship beyond logistics service and how it helps your post-purchase experience win trust and more sales. 

OGOship Post-purchase experience

OGOship's Post-Purchase experience is designed to enhance the customer experience and streamline operations for eCommerce businesses after a sale has been made. This comprehensive solution of services includes a Tracking Portal and a Returns Portal, both of which are aimed at addressing common challenges in the post-purchase phase.

OGOship provides a seamless, integrated approach to managing and improving the post-purchase experience. By combining tracking and returns into a single, integratable user-friendly platform, OGOship simplifies the process for both businesses and customers.

The Tracking Portal offers a harmonized shipment tracking experience, providing real-time updates from the warehouse to delivery. It integrates with almost all EU shipping methods, ensuring a wide coverage. The portal also extends to returns tracking, offering a unified view of all transactions.

The Returns Portal simplifies the often complex and time-consuming process of managing returns. It is connected to the OGOships platform myOGO, for efficient stock updates, label creation, and product validation by the warehouse.