Fast growth and expansion to new markets required faster logistics.
Tant och Farbror, or Aunts and Uncles as the brand is known in German and English markets, is the Swedish subsidiary of the well-known high-end accessories brand. Their goal is to produce “bags for life:” quality stylish, contemporary yet classic, functional and environmentally friendly bags and wallets.
People at Tant och Farbror were working round the clock without holidays to ensure their orders were fulfilled and their existing customers were happy customers. They knew they couldn’t keep up with their ever-growing sales volume at their current workforce capacity.
Tant och Farbror would have to hire a new worker, which is always a risk: order fulfillment jobs often have high rates of turnover, so all the time and resources devoted to a new hire might go to waste, and quickly, causing the entire process to be restarted all over again… over and over, countless times. Sales were doing so well that the risks associated with a new hire were simply too great at this critical stage in their growth.
OGOship was able to offer Tant och Farbror/Aunts and Uncles a complete integrated 3PL service to ship goods anywhere worldwide, quickly, reliably, easily, and cost-effectively.
This is done by stocking products at the appropriate warehouse that best suits the businesses needs, seamlessly integrating any e-commerce platform so when a purchase order is received, OGOship can pick and pack the product and then send it in an efficient and neatly packed parcel so the happy customer can receive their products anywhere, reliably.
Tant och Farbror chose OGOship because of the wonderful customer service provided by OGOship’s friendly and helpful dedicated Swedish-language personnel. They were impressed when OGOship was able to easily and quickly set up a new integration with Tant och Farbror’s e-commerce platform, which didn't exist before. It became clear that OGOship was the answer they’d been searching for.
With all the time and resources Tant och Farbror/Aunts & Uncles were able to save from partnering with OGOship for 3PL, they were able to develop the business and find new business opportunities. Tant och Farbror has successfully expanded to new markets. The company continues to grow, and their products fly off the shelves faster each quarter.
With the fast pace of growth, it's crucial to have a partner they can trust and who will be there at every stage to handle the growing order fulfillment needs.
"The situation was unbearable. It was impossible to keep up with packing and shipping. We needed a better solution fast."
Nils Kjerstadius, Tant och Farbror
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